Mountain Ceramic Backflow Incense Burner

Delivery time order processing, production 4-7 Business Days.

 
United Kingdom: 6-8 Business Days
United States: 7-10
Canada:8-15
Australia : 7-12
New Zealand : 7-12
Ireland i: 7-12
Europe :7-10
United Arab Emirates: 7-10


How to track my order?Use the link below to track your order. Just paste the tracking number provided to see the status of your package.

https://moodroyal.com/apps/track123

Damages and Issues: Please inspect your order upon receipt. If the item is faulty, damaged, or you received the wrong item, please contact us immediately so we can assess and correct the issue.

If you have questions or concerns about your specific item, please contact us. Unfortunately, we cannot accept returns for discounted items or gift cards. Exchanges: The quickest way to ensure you receive the desired product is to return the item you have and make a separate purchase for the new item once the return is accepted.

European Union 14-Day Cancellation Period: Notwithstanding the above, if the product is being shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without giving a reason.

As stated above, your item must be in the same condition as when you received it: unworn or unused, with tags, and in the original packaging. You will also need a receipt or proof of purchase. Refunds: We will notify you once we receive and inspect your return and let you know if the refund is approved.

If approved, a refund will automatically be issued to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and send the refund. If it's been more than 15 business days since we've approved your return, please contact us at info@moodroyal.com.