Loss Of Dog - Personalized Custom Pet Memorial Stone

Order processing, production and delivery within 2-5 business days.

 
United Kingdom: 4-8 Business Days
United States: 6-10
Canada:4-7
Australia : 6-10
New Zealand : 6-12
Ireland i: 7-12
Europe :6-10
United Arab Emirates: 6-12
Canada:7-12

How to track my order?Use the link below to track your order. Just paste the tracking number provided to see the status of your package.

https://moodroyal.com/apps/track123

Returns
We believe you will be satisfied with your purchase. If you feel you need to return an item, we will keep the process simple. These terms do not affect your legal rights.

We have no liability to you for damaged, defective, or incorrectly ordered items unless you notify us within 72 hours of delivery. You must return the items unused, in their original packaging, and with all components included within 30 days of receipt. We will refund your full payment, including shipping and handling fees. Refunds for items purchased as gifts are only available to the original purchaser.

The return fee is your responsibility, unless the item is faulty, damaged, or incorrect. We cannot be held responsible for packages lost in transit; we recommend sending the package via Registered or Special Delivery.

Our returns policy does not apply to refused deliveries, returned deliveries, perishable items, personalized or custom-made items, or incorrect or incomplete information provided during the ordering process. If the items we deliver are not what you ordered, or are damaged or defective, we will replace the items.

Please note that product returns cannot be made in person to our office address, and you must contact us in writing or by email before returning the product.

Images are for illustrative purposes only, and we do not guarantee that any image will appear in actual color on your computer screen or that any image will reflect or depict all designs or options for the relevant product.

If you have any questions, please contact us at info@moodroyal.com.